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That’s the thing. Booking.com DOES NOT enforce cancellation fee when you are booking without a credit card. Booking.com has flexible cancellation policies, and if you are booking without a credit card, Booking.com does not force you to pay the cancellation fee.
It may, however, send your contact information to the hotel you reserved with. The hotel in turn, may ask you to pay the cancellation fee or send the receipt of the reservation to your billing address. The billing address is the one you enter in the contact information while filling out the details for the reservation on Booking.com.
Booking.com may provide a cancellation policy in all property listings, but they take no steps to ensure that it is followed in this specific circumstance (or leave the hotel to enforce).
Moreover, this has been the practise of many hotels for a long time. If you didn’t show up (or call) in time, the hotel could sell your room to someone else. This was typical before Internet booking (and the ability to collect credit card information simply) became commonplace.
No-shows, theft, vandalism, and non-payment are all part of doing business, and it doesn’t really make a difference whether or not the hotel has your credit card details to hold on to or not. However, that of course, is an added-benefit for small businesses and hotels.
What should you do if you need to cancel your reservation?
If you are booking without a credit card, you should inform the hotel that you would not be able to show up or you wish to cancel with them. Although the big hotel chains may not incur what you call a ‘loss’ upon cancellation (and not paying the charging fee), being a no-show does affect small hotels and businesses.
Thus, it is ideal to call the hotel and let them know that you are cancelling if you are booking without a credit card. This will allow the hotel owners to sell the room to someone else to make up for the loss. If you do not inform the hotel and end up not coming to stay with them, the hotel won’t initially be able to sell the room on the very first day to someone else.
They may, however, sell it to another guest, a day or two later. However, they do incur the loss of having a vacant room for one whole day.
How to Cancel Reservation on Booking.com via Email?
Booking.com sends you a confirmation email once you make a reservation. The green “Cancel your booking” button is located at the bottom of the page.
You can access the booking page by clicking the button. Automatically, the cancellation window will appear.
Accommodation with a free cancellation policy or an accommodation owner willing to cancel your appointment are the only two scenarios in which you can do so without incurring any fees. You’ll need to write them a message with further information if you want them to respond to you.
Free cancellation properties are more expensive, so be careful when booking if you don’t want to pay too much.
Remember that free cancellation has a time limit. Check out the terms and conditions of each property before making a reservation.
If you decide to cancel your reservation immediately before check-in, you may be charged the entire or partial amount from the credit card you used to reserve the room. How much you’ll get will be determined on the specifics of the property and the conditions attached to it. Cancellation is free in the previous example, but this is not always the case.
If you cancel your reservation and owe money, your credit card will be debited. A portion of your hotel bill will be deducted from your fine. Because the closer you get to your check-in date, the less likely the hotel owner is to be left with empty rooms. So it’s a form of punishment.
Even if your credit card is declined, the platform will send you an email informing you of the fine. To sum up, if you decide to cancel through email, you’ll only be able to do so if you do so inside the cancellation window.
How to cancel booking on the Booking.com website?
- Access your booking.com account.
- Navigate to Bookings.
- Select the booking that needs to be cancelled.
- Scroll down until you see the Cancel your reservation button.
- It should be pressed. The booking cancellation policy window will appear.
- Fill out and submit the form, and make sure you check your email to ensure the booking has been cancelled.
Why Should You Book A Hotel with Booking.com?
With so many travel companies vying for your business, planning a trip can become a bit of a headache. It can be hard to tell if you’re getting a good deal and whether you can trust the booking agency you’ve picked.
Although there are many hotel booking websites to choose from, we always end up utilising the same one. Booking.com is a favourite of ours because of its ease of use and consistently low costs. The following are some of the reasons why.
1. Free cancellation on nearly all rooms
Booking.com is a favourite of ours because of the no-fee cancellation policy on most rooms. As far as we can tell, there is no additional charge for cancelling most of the rooms we have booked.
This feature’s adaptability comes in handy when planning a last-minute travel arrangement, for example. We’ll start by developing a small list of possible places to stay as we begin our search for lodging. Afterwards, we’ll make a rapid judgement on which of our short-listed properties meets our basic criteria, and then book it.
At this moment, we have a place to stay, but it may not be the best option. We’re now able to conduct a more thorough search because of our ability to cancel at any time. If we locate a better/cheaper option, we cancel our initial booking and make a new one.
There are some smaller, independent hotels who don’t like the “free cancellation” approach since it complicates their ability to manage demand. When dealing with smaller, independently owned hotels, it’s best to avoid using ‘free cancellation’ arrangements wherever feasible.
Consider the fact that cancellation policies are subject to change on a regular basis. Read the fine print to make sure you’re booking under a policy you’re comfortable with.
2. Clear pricing with no hidden fees
The prices you see are the costs you’ll pay, no matter how you look at it. Online travel agency Booking.com does not charge any booking or administration fees. Booking.com, on the other hand, rarely charges a fee. In most situations, the hotel collects the entire bill when you check in.
A few exceptions exist, but they are clearly indicated throughout the booking process.
Please keep in mind that some hotels and tourist taxes may tack on additional fees when you check in. The hotel listing should make this very apparent. Booking.com’s customer care service should be contacted if this does not work. Almost all accommodations have a free cancellation policy.
3. Book hotel rooms on the move
Poor apps with a bare minimum of functions plague the tourism business. However, the Booking.com app is unique. Using the app is a lot like using their website. It’s well-designed, simple to use, and constantly updated.
The software has a number of innovative features, but our favourite is the ability to take screenshots. When you take a screenshot, the software recognises that you’re doing so and provides you with a shareable link that you may send through email or post to a social networking site.
4. Your loyalty rewarded with freebies, perks and discounts
With Booking.com, you become a Booking.com Genius when you book a hotel room with them. Loyalty is rewarded with advantages like additional discounts, freebies and perks (including complimentary airport transfers and welcome beverages), and priority customer service. Once you’ve made your fifth booking, you’ll become a member of the programme for free.
Booking.com does not provide genius incentives; instead, hotels do. As a result, the benefits you receive are highly dependent on the hotels with which you deal.
5. Price match guarantee
Booking.com will match any lower rate you find for a reservation you’ve already made. Obviously, you’ll need to produce documentation and meet other requirements, but knowing that Booking.com will match the price match when you buy hotel rooms is reassuring.